Brand Intelligence

Brand Monitor

Know what the market is saying before it becomes the story.

Cross-channel brand intelligence for mentions, sentiment, share of voice, competitor movement, and reputation issue response.

Evidence attached to every mention
Brand and competitor signals together
Human-controlled issue response
Built for Brand teams, Communications teams, Customer experience leaders
How it works

From setup to useful output

Connect the systems you already use, configure your context, and turn each workflow into a repeatable operating advantage.

01

Define the market

Add your brand identities, competitors, and the source connections you trust.

02

Collect the conversation

Sync mentions into one feed with source and provenance attached.

03

Spot meaningful movement

Compare sentiment, share of voice, reach signals, and competitor activity.

04

Coordinate the response

Escalate important mentions into issues and alert the right team in Slack.

Capabilities

What Brand Monitor does

01

One cross-channel mention feed

Review captured mentions in time order with source, sentiment, reach metadata, and provenance kept beside every signal.

02

Sentiment and share of voice

Follow how conversation changes over time and compare your brand presence with the competitors that matter.

03

Competitor intelligence

Track competitor mention volume, estimated reach, sentiment, and movement from the same measurement window.

04

Reputation issue workflow

Turn important signals into issues, assign severity and status, and keep response work connected to the original evidence.

05

Flexible source connections

Connect supported social and listening providers while keeping each source and credential scoped to Brand Monitor.

06

Alerts with operational context

Send new reputation issues to Slack with the information teams need to investigate and respond.

Integrations & data sources

  • Instagram professional accounts
  • YouTube
  • LinkedIn
  • Google Business Profile
  • Brand24
  • Slack alerts

On the stack

  • Your own PostgreSQL database
  • Product-scoped source credentials
  • Encrypted provider secrets
  • Mention provenance
  • Issue history
  • Human-controlled response workflow
Brand Monitor FAQ

Brand Monitor - common questions

It tracks mentions of your brands and configured competitors across connected sources, including sentiment, available reach metadata, source attribution, and the evidence used for analysis.

Ready to run Brand Monitor on your infrastructure?

See how Brand Monitor can fit your workflow. Book a conversation or send us your use case and we will map the right rollout path.

See Brand Monitor in action